1. General Provisions

  1. Website ownership. This website – azerbaijanevisa.org – the “Website” is owned and operated by Visits Holidays (FZE), a private company incorporated in the UAE under company number 9157, with its registered office at Block B, Office – B46-056, SRTI Park, Sharjah (UAE). The official contact email address is info@azerbaijanevisa.org (“We”, “The/Our Company”, “eVisa”).
  2. Affiliations. For the avoidance of doubt, we are a private company and are not operated, sponsored, affiliated with, endorsed by, or owned by any government authority. For the purposes of these Terms and Conditions, “Government” refers to the Republic of Azerbaijan and any of its governmental bodies, including but not limited to authorities responsible for immigration control, visa processing, border security, and the enforcement of immigration laws.
  3. Legal Advice Disclaimer. The Services we provide do not constitute legal advice. If your personal circumstances require legal guidance, we strongly recommend consulting a qualified immigration lawyer or legal professional regarding visa or documentation matters.
  4. T&C. These Terms and Conditions (“T&C” and/or the “Agreement”) set out the terms governing the provision of our professional services described in Section 3 (Our Services) (“Service/Services”).
  5. Destination Country. Means the Republic of Azerbaijan.
  6. Consent to the T&C. By accessing the Website, using the Services, or clicking a button or checkbox marked “Accept” (or similar), you confirm that you have read, understood, and agreed to be bound by this Agreement and to the collection and use of your information as described in our Privacy Policy. This Agreement applies to all visitors and users of the Website, regardless of whether payment is completed or an account is created (“User(s)”, “Customer(s)”, “You”). If you do not agree to these Terms, you must immediately discontinue use of the Website and Services.
  7. User Account and E-mail Address. You may browse the Website and access publicly available information without creating an account. However, you may choose to create a user account (“User Account”, “Account”) to use our Services.
  8. Account Security. You are encouraged to use a unique and secure password and to log out after each session. You are responsible for maintaining the confidentiality, accuracy, and completeness of your account information and for all activities conducted through your account. We shall not be liable for losses resulting from unauthorized access caused by your failure to secure your credentials. If you suspect unauthorized use, you must notify our Support Team immediately.
  9. Legal Representative. References to “you” or “your” include users acting on behalf of a minor. Use of the Services by individuals under 18 years of age requires parental or legal guardian consent and supervision. If you believe a minor has used the Services without authorization, please contact our Support Team immediately.
  10. For information about the use of cookies, please review our Cookie Policy.


2. Update of the Terms and Conditions

2.1 The Company reserves the right to amend these Terms and Conditions at any time without prior notice, including due to changes in legislation, technology, or business operations.

2.1.1 Any updated version will take effect immediately upon publication on the Website and will replace all previous versions. Users are encouraged to review these Terms regularly.

2.1.2 Continued use of the Services following any updates constitutes acceptance of the revised Terms.

2.1.3 In the event of discrepancies between language versions, the English version shall prevail.

2.2 Email or contact form communications do not constitute a contractual agreement and do not override these Terms and Conditions.

3. Our Services

3.1 General Terms. We provide professional assistance services related to the application and processing of Electronic Travel Documents (“E-Visa”) issued by the Government of the Destination Country.

3.2 Specific Terms. Our Services include:

3.2.1 Providing relevant information regarding the Electronic Travel Document;
3.2.2 Assisting with completion and submission of the application form;
3.2.3 Updating the Customer on application progress and outcome;
3.2.4 Delivering the approved Electronic Travel Document via email.

3.3 Important Notes. The Customer acknowledges that approval decisions, processing times, and entry permissions are determined solely by the Government of the Destination Country.

4. Service Fee and Payment

4.1 The Service Fee includes our private assistance fee and applicable government charges.

4.2 Fees vary based on selected processing time:

Standard Processing Time 3–5 Working Days $69.00 Government Fee – $30.00
Urgent Processing Time 24 Hours $129.00 Government Fee – $71.20
Super Fast Processing Time 3–5 Hours $159.00 Government Fee – $71.20

5. Privacy and Security

By using our Services, you consent to the collection and processing of personal data as outlined in our Privacy Policy.

6. Liability Waiver

The Company shall not be liable for government decisions, application delays, entry refusals, or circumstances beyond its reasonable control.

7. Limitation of Liability

To the fullest extent permitted by law, the Company’s liability shall be limited to the fees paid for the Services.

8. Intellectual Property Rights

All Website content is protected by applicable intellectual property laws.

9. Prohibitions

Users must not misuse the Website or Services for unlawful or unauthorized purposes.

10. Reliance on Information Provided

Information is provided for general guidance only and may change without notice.

11. Indemnifications

The Customer agrees to indemnify the Company against claims arising from misuse of the Services.

12. Assignment

The Company may assign its rights under this Agreement without notice.

13. Entire Agreement

This Agreement constitutes the entire understanding between the Customer and the Company.

14. Governing Law

This Agreement is governed by the laws of England and Wales.

15. Dispute Resolution

Disputes shall be resolved through arbitration under LCIA rules.

16. Notices

All notices will be delivered electronically via email.

17. No Agency Relationship

No partnership or agency relationship is created by this Agreement.

18. Support Team

You may contact our Support Team at info@azerbaijanevisa.org.